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Inside Sales Coordinator

Shreveport, LA

TSE International designs and manufactures conductor-handling equipment for use in the construction and maintenance of electrical transmission and distribution lines, and telecommunications/fiber optic projects.

POSITION SUMMARY

This position is responsible for product cost estimating for sub-assemblies and finished equipment and preparing sales proposals. Significant interactions with customers, account managers, engineering and manufacturing is required.

Essential Job Functions includes the following, but are not limited to:

Estimates and Proposals

  1. Evaluates specifications, terms and conditions of customer request and reviews the equipment/concept, conditions and terms with Account Manager and/or Sales Manager.
  2. Initiates the development of necessary information from engineering, manufacturing, purchasing to develop accurate quote.
  3. Compiles information received from other departments to develop written customer proposal to include quote, specifications, sales literature and drawing as required.

Order Processing

  1. Initiates sales order clarifying specifics to receiving department to include but not limited to shipping information, billing/payment terms, unit specifications, etc.
  2. Processes purchase requisition for equipment needs ensuring equipment specifics are noted in requisition.
  3. Coordinates international shipments and customs processing with logistics company.

Customer Service

  1. Delivers excellent customer service using various communication avenues (e-mail, website, phone, fax, etc.) to ensure customer requests are addressed in a professional and timely manner.
  2. Prepares letters, proposals, reports, forms and specifications as needed.
  3. Assists with customer satisfaction survey distribution and compilations.

Promotional Materials

  1. Assists in organization, composition and editing of promotional materials.
  2. Ensures photographs are taken of new equipment.
  3. Provides website maintenance to ensure up-to-date information is available on site.
  4. With direction from Sales Manager, maintains detailed price list with appropriate back-up detailed estimates for equipment items.

Knowledge

Technical knowledge of engines, motors, hydraulics, PLCs is preferred.  Ability to develop accurate and detail sales quotes for heavy machinery.

Benefits

  • Medical, Prescription, Vision & Dental coverage
  • Company paid life insurance
  • Company paid Long Term Disability coverage
  • 401(k) Pension Plan/company match
  • Paid Vacation
  • Paid Sick Time
  • Paid Holidays

Qualified candidates are invited to submit resumes by email or fax 318 929 4853

Contact Details:

Email: dhughes@tse-international.com